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The Wooden Bear

info@thewoodenbear.com
www.thewoodenbear.com



Placing an Order

If you would like to place an order, simply fill your shopping cart and follow the directions.



I use Paypal for my payment processing.  You DO NOT have to have a Paypal account, though, and you DO NOT have to sign up for one.  Here's how to check out using a credit or debit card...

1.  At the bottom of your shopping cart page, click on "Proceed to Paypal."

2.  At the bottom of the Paypal screen, choose "Pay with Debit or Credit Card".  Fill in your information, and complete the transaction.
If you have any questions, just email me at info@thewoodenbear.com.



Information About Downloads

Shortly after you place your order, you will receive an email receipt of your transaction.  You will also receive a separate email with links to your downloads.  Here are some things to note, as well as a few tips:

  1. When you receive your download email, be sure to download and save the files to your computer so you will always have access to them.  There is a safeguard on all links that allows you to click on them no more than three times.  Once that limit is reached, it will no longer be accessible.  This is a safeguard for designers so that files cannot be passed around the internet for anyone/everyone to use.
  2. The email you provide during checkout is the email to which the files will be sent.  If you check out with Paypal, the files will be sent to the email address that is on file with Paypal.  If you are checking out with a debit or credit card, please be sure to double-check your email address before submitting.
  3. Didn't receive an email?  Please check your spam or trash folders, as some email services will block vendor emails. 
  4. If you still cannot access your downloads, email me at info@thewoodenbear.com and I will be happy to help!


Wholesale


To access the wholesale portion of our website, you will need to submit your wholesale information.  After you have submitted, we will email you with your login name and password.  The form and login can be found by clicking on the "Wholesale" link found on our homepage or CLICK HERE.

CONTACT INFO:
PHONE: 866-927-8458
EMAIL: SERVICE@THEWOODENBEAR.COM

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